Q. Will the App covers the entire Ortho?

A. Yes. Since Orthopedics is an ever-evolving branch with new techniques and recent advances. The App too will be updated with New Videos and New Content on a regular basis.

How can I ask Doubts?

A. We have created a Special Feature: Live Chat. You can share your doubts and queries with Conceptual Faculties.

Q. Will International Faculties also teach on the Conceptual Orthopedics Platform?

A. YES. Highly Experienced National and international Faculties will teach on the Conceptual Orthopedics Platform.

Q. Will Conceptual Orthopedics Faculty guide us on the selection of Thesis Topics?

A. Yes. Our Conceptual Orthopedics Faculty will assist and guide our Premium Subscribers on the selection of Thesis Topics

Q. Will there be Q.Bank to prepare for Exams?

A. YES. A dedicated Q.Bank is being created to practice Questions on Important Topics for exams

Q. Does the Conceptual Orthopedics App help in preparing for FRCS & MCH Courses and Fellowships?

A. Yes. We are building a New Section to assist Our Premium Subscribers in preparing for these exams post-MS.

Q. What is the policy for hardcopy books?

Ans.

1. Only one copy of each book is given to the active subscriber.

2. If any book is launched or a student requests for a book and the subscription is ending within 30 days from the request, then the book will not be issued to the subscriber.

Do videos work on all devices?

To watch videos on iOS, you need iOS version 14 and above, and for Android, you need version 10 and above. Minimum RAM required is 6GB for the application to function properly. However, there are few devices which are not supported because of few security reasons.

  • Lenovo K3 Note
  • Lenovo K5 Note
  • Asus Zen phone
  • Xiaomi Redmi 4a
  • Other Redmi models
  • Lava phones
  • Redmi Note 9 Pro
  • Real Me 6
  • POCO M2 Pro

The above list is also device specific which means some phones of the above models can support content, while others may have issues. As much as we want all our subscribers to be benefitted, however if you have any of the above mentioned devices, we will advise you to first play one of the free videos in app on your device before going for a Premium plan.

What will happen to my plan if I change my device ?

Your plan will be associated with your device, phone number & email id you use while subscribing. In case you want to change device associated with your account you need contact our Team our helpline Nos: + 91-9999664864 or mail to contact@conceptualorthopedics.com

Please note that if you change your device, all your data, bookmarks, tests and usage is safe online. However, the downloaded videos will be lost in the process of device change.
Please Note:  This is a single fix Device App, If your device has already been changed once, please remember that we cannot change the device again before 90 days.

How many times can I watch the videos?

You can watch the videos unlimited times during the subscription of your pack.

On how many devices can I play the videos at a single point of time?

Conceptual Orthopedics is a Single User Premium App. Once you subscribe you can access the App on the same single device you subscribed from.

Can we install the App in iPad , tablet & Laptop?

Conceptual Orthopedics App can be installed in iPad & Tablet but not in Laptop due to security reasons.

What is the refund policy?

All purchases will be final and no refund request will be entertained under any circumstances.

What will happen to my plan if I change my contact number?

The registered number cannot be changed as it is linked with your subscription. Different phone number is treated as a different id and can only be changed if you subscribe again with the new number.
 

Does App work on iOS 9?

No, App works on iOS version 14 and above.

Whom do we contact for any Technical Assistance?

For Technical Support, please contact Our Technical Team via the In-app Chat or mail to help@conceptualorthopedics.com

Whom do we contact for any other Assistance?

For any other Assistance, please contact on our Helpline Nos: + 91-9999664864  or mail to contact@conceptualorthopedics.com

What will happen if I take a screenshot of the content in the App?

Taking a Screenshot is Prohibited. In case you take a screenshot your plan will be suspended for a minimum of 30 days and if done repeatedly Your Subscription gets suspended permanently.